HEALTH & SAFETY POLICY

We would like you to enjoy the grounds and house areas but please be mindful, with a natural woodland, stream, spring/well, old and ancient buildings, wildlife, pool, outside kitchen and BBQs, you will need to take responsibility for your personal safety. Please talk to young children and educate them about possible risks and benefits when playing in the woodland and near water.

Guests are responsible for the safety of their children at all times. Children must never be left unsupervised in our cottages or grounds.

Each cottage has a fire blanket available in the kitchen. There is also an extinguisher in the laundry communal area, outside the Sunflower cottage.

Assembly point – through the iron gate, into the walled garden area.

In the event of a fire, please inform us and call 112 immediately.

No smoking in any of our buildings, woodland, or in direct vicinity of the pool area. Please use ashtrays to extinguish cigarettes in external areas.

We are aware that small accidents and breakages will happen, and we will bear the cost of isolated breakages. All we ask is that you let us know of any breakages/damages so that we can attempt to repair, clean, or replace it without it needing to cost you money. Any damage caused by negligence will be taken from your deposit.

Please be aware of low-level windowsills in upstairs rooms. We would strongly advise not leaving windows open if children are using accommodation.

NEW - Above Ground Pool:

The pool is 1.2m deep and accessible by the ladder. If blue and white chlorine floats are in the pool, remove them before using the pool and store them away from children. The pool water condition will be checked, and the pool will be hoovered each morning. The pool is generally available from 11 am until dusk from May to September, dependent on the weather.

We will lower the ladder when the pool is ready for use and raise the ladders when the pool is not in use for safety reasons. Children and non-swimmers to be accompanied at all times by an adult.

Please read and take note of the Safety instructions displayed on the side of the Pool. Please do not attempt to jump, dive in, sit, or stand on the sides of the pool or overcrowd the pool.

Unless you have a whole site booking, the pool is available to all our guests.

Sun cream can cause havoc to the pool water, so please shower before using the pool or use waterproof sun cream.

Plastic glasses have been provided in the outside kitchen, please do not take glass items to the pool/outside kitchen areas. The pool is not to be used by any person under the influence of excessive alcohol.

The pool is generally checked daily by the hosts and on occasion, we may have to close the pool for maintenance reasons. Please try to leave the area tidy after use.

Gardens/woodland/stream:

Please stay on woodland pathways and be aware of uneven ground, overhanging branches and wildlife. We would advise wearing fully covered footwear while walking through woodland. Please do not let children paddle in the stream. Whilst it appears very inviting, the riverbed is dangerous, the water is very cold, and we do not want the wildlife disturbed. If you are lucky, you will see Pierre, our resident Pike, our dabbling ducks, other fish and the river vipers!!!! (They don’t bite). Please teach your children not to pick or eat unidentified plants, fruit and berries. Children are to be accompanied at all times.

Lavoir structure by the stream– this is an historic structure and water course, please ask children to be respectful and not throw stones or any other debris into the stream. The beams are very low, so please mind your head.

Outside Kitchen & BBQ areas – Please read and follow our Outside Kitchen Policy. A copy is available in the Welcome Pack in your cottage or on the wall in the Outside Kitchen. Leave kitchen area clean and tidy and extinguish BBQs after use.

Fire pits –if you wish to use the fire pit corner, please check with us in advance so that we can risk assess conditions and only use the logs provided. Extinguish the fire before leaving the area. Please ask to see the Fire Pit Policy.

Pool and Woodland areas will be closed at dusk and in inclement weather

Hot water - Please be mindful that the water in some cottages does get very HOT. If you have any problems with the hot water supply, please let us know.

We retain the right, with your knowledge, to enter the property for maintenance, security and inspection purposes.

Please remember to lock doors and close windows when you leave the property unoccupied. We cannot accept liability for theft, loss, or damage to personal possessions. If the property is left insecure, we reserve the right to enter the property to make it secure.

Other:

Noise levels – Whilst we do not want to spoil anyone’s fun, we would ask that guests be mindful of keeping conversation and music levels down after 11.00 pm.

Fosse/toilet - The house and cottages are serviced by ‘la fosse septique tank’. Please do not flush sanitary products or cleaning wipes down the toilet.

Visitors or additional guests – due to our public liability insurance conditions, if you would like to invite additional guests onto our site during your stay you must seek permission. An additional guest booking form must be completed and there may be an additional charge.

Pet Policy - Unfortunately, due to being a shared complex we are unable to offer an open pet policy during high seasons. If you would like to enquire for out of season availability, then please contact us directly. There would be an additional cleaning charge to accommodate pets. Please ask for the Pet Policy

Whole site booking Policy – the policy will be sent with the booking confirmation.

Updated 30/07/2024